If for any reason you are not satisfied with your online purchase, you may return it within 7 days to Joyeria Daisy’s Store (In-Store Purchases or Through the Phone Purchases are non Refundable). You may also exchange online purchase or in-store purchase within 7 days of purchase by mail or in-person to 1651 E Hwy 83, Rio Grande City, TX 78582.

Custom designed merchandise such as chains, rings, bracelets cannot be returned or exchanged.

If you purchased an item from www.joyeriadaisy.com and had it shipped directly to you, please follow the instructions on your packing slip (also listed below)

• You must contact us by email or phone at joyeria_daisy@yahoo.com or at 956-487-1173 before shipping out your product for return. You must also indicate the return reason.
• Include your packing slip and all original documentation with your merchandise. All merchandise must have the original tag on the item for returns to be processed.
• Affix the return address label from the front of your packing slip to the top left corner of your shipping box.
• Please ship your merchandise pre-paid and insured for the full purchase price to the address indicated on top of this agreement.

Please Note:

• All returns are subject to inspection by our Quality Personal team before a refund is processed.
• We will credit your original method of payment EXCLUDING delivery charges within 3 weeks of receiving your return.
• We will have a representative contact you as soon as the merchandise has been processed for a refund.

*Joyeria Daisy is not responsible for merchandise that is not received or is not returned in accordance with these terms.